pk89 Terms and Conditions

Account Registration Requirements

To open an account and use services on pk89, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide complete, truthful, and accurate information.
• Each person may operate only one account.
• It is entirely your responsibility to keep your account login details confidential.
• Betting on behalf of a third party or using a third party's funds is prohibited.

Identity Verification (KYC)

pk89 may at any time request identity documents (national ID, passport, or other government-issued documents) and proof of address for account verification. pk89 reserves the right to suspend withdrawals until the verification process is complete. Providing false or misleading information will result in immediate account closure, and any applicable balance may be forfeited.

21+ Age Requirement

pk89 is for users aged 21 and above only. We are firmly committed to preventing underage gambling. If we confirm that any user is under 21, their account will be closed immediately and all transactions will be cancelled.

Our request to parents and guardians: please use parental control software to prevent your minor children from accessing the pk89 platform.

Deposit Rules

The following mobile financial services are accepted for deposits on pk89: bKash, Nagad, Rocket, and Upay. The minimum deposit amount across all methods is ৳200. Deposits are credited to the account instantly.

• The mobile number used for a deposit transaction must be registered in your name.
• Deposits made through a third party are prohibited.
• If a fraudulent transaction is detected, the associated balance will be forfeited.

Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals can only be made to the same method used for the deposit.

Account verification must be completed before making a withdrawal. pk89 reserves the right to delay or suspend withdrawals if there is suspicion of unusual activity or money laundering.

Welcome Bonus

pk89 offers new members a 150% bonus on their first deposit, up to a maximum of ৳10,000. Bonus example: deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500. Or deposit ৳14,000 or more and receive the maximum ৳10,000 bonus, giving a total balance of ৳24,000.

Wagering Requirements

Each bonus carries a 25x wagering requirement. The wagering calculation is based on the bonus amount only, not on deposit plus bonus.

For example: ৳1,500 bonus × 25 = complete ৳37,500 in betting, after which bonus winnings become withdrawable.

• After claiming a bonus, wagering must be completed within the specified time limit.
• The use of bonuses may be restricted on certain games.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.
• If bonuses are claimed using multiple accounts, all accounts will be cancelled.

VIP Program

pk89's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback differs at each tier — ranging from up to 0.3% at Bronze to up to 1.5% at Diamond. Advancement to a higher VIP tier is determined based on gaming activity. pk89 reserves the right to change VIP benefits.

General Betting Terms

All bets placed on pk89 are considered final. Once a bet is confirmed it cannot be cancelled, except in the case of a technical issue. Sufficient balance must be available at the time of betting.

Casino Games

All casino games are operated according to the rules of their respective providers. pk89's selected game providers include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Game outcomes are determined by RNG (Random Number Generator) technology, which ensures fair play.

Sports Betting

In sports betting, if an event is cancelled or postponed, the bet will be voided and the balance will be returned. If incorrect odds are displayed due to a technical error, pk89 reserves the right to void the relevant bet. Bets placed after a betting market has closed are not accepted.

Strictly Prohibited Activities

The following activities are completely prohibited on the pk89 platform and immediate action will be taken for any violation:

• Operating multiple accounts or using another person's account.
• Abusing the bonus system or attempting bonus arbitrage.
• Betting using software, bots, or automated tools.
• Money laundering or transacting with illegal funds.
• Attempting to influence game outcomes or engaging in collusion.
• Attempting to breach platform security systems or hacking.
• Exploiting technical errors to gain an unfair advantage.

For violations of these rules, pk89 reserves the right to close accounts, forfeit balances, and take legal action where necessary.

Closure by pk89

pk89 may close or suspend an account without notice in the following circumstances:

• If a breach of the terms and conditions is detected.
• If suspicious or fraudulent activity appears on the account.
• If KYC verification fails or false information has been provided.
• Due to regulatory or legal requirements.

Closure by the User

You may request account closure at any time by emailing [email protected]. Before closing your account, please settle all pending bets and complete any eligible balance withdrawals. If an account is voluntarily closed, any remaining balance will be returned.

Our Commitment

pk89 makes responsible gaming its highest priority. We believe gaming is for entertainment, not a way to solve problems. If you feel that gaming is having a negative impact on your life, please seek support.

The following tools are available to you through pk89:

• Setting deposit limits.
• Self-exclusion facility.
• Temporarily suspending your account for a set period.

To learn more about responsible gaming, visit our responsible gaming page.

Data Collection & Use

pk89 collects and processes your personal information solely for the purpose of operating its services. We keep all your information secure using SSL encryption technology. Your information is not sold to third parties.

To read our full privacy policy, visit the privacy policy page.

Cookie Use

pk89 uses cookies to improve website services and enhance the user experience. By continuing to use the site, you consent to the use of cookies.

Scope of pk89's Liability

pk89 is not liable for the following:

• Losses caused by internet connection failures or issues with the user's device.
• Technical errors on the part of third-party game providers.
• Force majeure events such as natural disasters, cyberattacks, or government restrictions.
• Losses resulting from the user's account details being disclosed to a third party.

pk89 is committed to resolving issues fairly and promptly. Please contact our support team for any problems.

In the Event of a Technical Error

If a game result is affected by a software error or network issue, pk89 may refund the bets for that round. Winnings obtained under erroneous circumstances may not be valid. pk89's decision on this matter is final.

Policy on Changes

pk89 reserves the right to modify, add to, or remove these terms at any time. Users will be notified of significant changes via a notice on the website or by email.

Continuing to use the platform after updated terms have been published will be taken as your acceptance of the changes. Please check this page regularly.

Get in Touch with Us

If you have any questions about these terms or if any dispute arises, please contact pk89's support team. We provide assistance in Bengali and English 24/7 via live chat and email.

[email protected]

Use the site's live chat option.

Dispute Resolution

Any complaint or dispute will first be attempted to be resolved amicably through pk89's support team. In the case of a dispute, pk89's decision will be final, however the user retains the right to a fair review. pk89 always believes in the principles of transparency and fairness.